We are currently required to collect and remit sales tax for orders that are shipping to the following states:
Florida
Georgia (including orders picked up at our warehouse)
Ohio
NOTE: Although we only collect sales tax for orders being shipped to a taxable state (or picked up at our location), you may be subject to a use tax in your state or physical location. Please consult an accountant for details. Tax exempt status cannot be applied to international customers for orders shipping outside of the United States.
If you are a qualified tax exempt business / organization that is having an order shipped to one of the above states (or picked up at our location), then please see below.
Step 1: If you have not already done so, create your online customer account (opens new tab).
Step 2: Upload a copy of your Tax Exempt Certificate using the form below. Please note that various states may have different required documents that we need to retain, so we may need to request additional forms from you.
Step 3: Once we've received your certificate, we will mark the customer account that you created in Step 1 as "Non-Taxable" -- please note that we do this generally within 1 hour of receiving your certificate, during our business hours of Monday - Friday, 9:00 AM to 5:00 PM Eastern (if you send us your form after our business hours, or over a weekend, it would be done in the morning on the following business day when we are back open). We'll follow-up by email to let you know when we've completed this step.
Once you receive our confirmation email, you can now log in to your account, shop for items, and see $0.00 for Sales Tax during checkout. For any future order placed on our website, just be sure that you're logged-in so that our system knows to not calculate sales tax for your orders.
If you need any assistance with any of these steps, please reach out to us and we'll be happy to help!
Florida
Georgia (including orders picked up at our warehouse)
Ohio
NOTE: Although we only collect sales tax for orders being shipped to a taxable state (or picked up at our location), you may be subject to a use tax in your state or physical location. Please consult an accountant for details. Tax exempt status cannot be applied to international customers for orders shipping outside of the United States.
If you are a qualified tax exempt business / organization that is having an order shipped to one of the above states (or picked up at our location), then please see below.
Step 1: If you have not already done so, create your online customer account (opens new tab).
Step 2: Upload a copy of your Tax Exempt Certificate using the form below. Please note that various states may have different required documents that we need to retain, so we may need to request additional forms from you.
Step 3: Once we've received your certificate, we will mark the customer account that you created in Step 1 as "Non-Taxable" -- please note that we do this generally within 1 hour of receiving your certificate, during our business hours of Monday - Friday, 9:00 AM to 5:00 PM Eastern (if you send us your form after our business hours, or over a weekend, it would be done in the morning on the following business day when we are back open). We'll follow-up by email to let you know when we've completed this step.
Once you receive our confirmation email, you can now log in to your account, shop for items, and see $0.00 for Sales Tax during checkout. For any future order placed on our website, just be sure that you're logged-in so that our system knows to not calculate sales tax for your orders.
If you need any assistance with any of these steps, please reach out to us and we'll be happy to help!