For orders within the United States, sales tax is charged to orders that are shipped to states that require us to collect and remit sales tax. The list of states will is subject to change as the guidelines set forth by each individual state are updated in the future. Also, any order that is picked-up at our location in Georgia is subject to sales tax.
NOTE: Although we only collect sales tax for orders being shipped to a taxable state (or picked up at our location), you may be subject to a use tax in your state or physical location. Please consult an accountant for details. Also, the enabling of tax exempt status cannot be applied to international customers for orders shipping outside of the United States.
We are currently required to collect and remit sales tax for orders that are shipping to the following states:
Georgia (including orders picked up at our warehouse)
If you are having your order shipped to any of the above states (or if you are picking up your order from our Roswell, GA warehouse), and you are a qualified tax exempt business / organization, then having an account on our website makes it easy!
Step 1: If you have not already done so, create your online customer account (opens new tab).
Step 2: Send us a copy of your tax exempt certificate using the form below. Please note that various states may have different required documents that we need to retain, so we may need to request additional forms from you.
Step 3: Once we've received your certificate, we will go behind-the-scenes and mark the account that you created in Step 1 as "Non-Taxable" -- please note that we do this generally within 1 hour of receiving your certificate, during our business hours of Monday - Friday, 9:00 AM to 5:30 PM Eastern (if you send us your form after our business hours, or over a weekend, it would be done in the morning on the following business day when we are back open). We'll follow-up by email to let you know when we've completed this step.
Once you receive our notification email, you can now log in to your account, shop for items, and see $0.00 for Sales Tax during checkout. For any future order placed on our website, just be sure that you're logged-in so that our system knows to not calculate sales tax for your orders.
If you need any assistance with any of these steps, please let us know and we'll be happy to help!
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