Post leaned due to pin screw would not screw in all the wayy
I just set up my event this evening and found out that one of the pins and or the screw was defective and caused the one pole to lean forward. Due to the screw not frightening till it was flush against the stand, my pole leaned. This is a quality issue and should have been checked before selling.
Reviewed by: Cora from Novi
Reply from PipeAndDrapeOnline.com:
We're so sorry for the inconvenience, Cora! That's certainly not the way that the pin should function. We receive our pins with the screw already inserted into the bottom, though the shipping department is still supposed to check each one prior to shipping. A replacement Base Pin is being shipped to you today, and the warehouse will be sure to double check it before it is packed. We certainly appreciate your feedback; the insight that you provide is the best way for us to improve our products and processes. Thank you for taking the time to write, and please contact us if you have any questions or concerns.